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Making RevOps Strategic - A Rimini Street Story

“I need to get these attendee lists from Dreamforce loaded now!” “Where’s the report for my weekly Front Office meeting?” “Those leads are routed incorrectly, and now I can’t make my number!” If you’re in RevOps, those complaints must sound familiar. How do you move from being a Helpdesk that deals with hundreds of little problems to being a strategic team that has a critical impact on your top line? Detrie will tell us how he broadens the scope of the Global Ops team at Rimini Street with fewer resources while maintaining the service-level agreements. He’ll also discuss how the centralized decentralization method helps them meet the needs of regional teams while staying flexible.

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